This policy explains how 3W Design Gambia Ltd, trading as Web Design Gambia, collects, uses and protects your personal information when you visit our website or use our services. We are committed to ensuring your privacy is protected.
1 Who We Are
We are 3W Design Gambia Ltd, trading as Web Design Gambia, a web design and development agency based at:
115 Kairaba Avenue, Fajara M Section, KSMD, The Gambia
Phone: (+220) 700 2233
Email: Email Us
We are the data controller for personal information collected through this website. If you have any questions about how we handle your data, please contact us using the details above.
2 Data We Collect
Information you provide directly
- Your name, email address and phone number when you complete a contact or enquiry form
- Your domain name preferences and business requirements when requesting domain registration
- Your billing and payment information when purchasing our services
- Any other information you choose to share when contacting us
Information collected automatically
- Your IP address and browser type when you visit our website
- Pages you visit, time spent on our site and referring URLs
- Device information including screen resolution and operating system
- Cookie data — see our Cookies Policy for full details
3 How We Use Your Information
- To respond to your enquiries and provide the services you have requested
- To process and manage domain registrations and hosting accounts
- To send you service-related communications such as invoices and account updates
- To improve our website, services and customer experience
- To send you marketing communications — only where you have consented, and you can opt out at any time
- To comply with our legal and regulatory obligations
We will never sell, rent or trade your personal information to third parties for their own marketing purposes.
4 Data Sharing
We may share your personal information with:
- Service providers who assist us in operating our business, such as hosting providers, payment processors and email platforms — all bound by strict confidentiality obligations
- Domain registrars and registry operators where required to complete a domain registration on your behalf
- Legal and regulatory authorities where we are required to do so by law
We do not share your personal data with any other third parties without your explicit consent.
5 Data Retention
- Enquiry and contact form data is retained for up to 2 years
- Client records and billing information are retained for 7 years in line with financial record-keeping requirements
- Website analytics data is retained for 26 months
- Marketing consent records are retained for as long as you remain subscribed, plus 1 year after unsubscription
6 Your Rights
You have the following rights regarding your personal information:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct any inaccurate or incomplete data
- Right to erasure — you can ask us to delete your personal data in certain circumstances
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can ask us to provide your data in a structured, machine-readable format
- Right to object — you can object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at Email Us. We will respond within 30 days.
7 Security
We have implemented appropriate technical and organisational measures to protect your personal data, including:
- SSL encryption on all data transmitted through our website
- Secure, access-controlled servers
- Regular security reviews and updates
- Staff training on data protection best practices
While we take all reasonable steps to protect your data, no transmission over the internet can be guaranteed to be 100% secure. If you believe your data has been compromised, please contact us immediately.
8 Third Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies. This policy applies only to information collected by webdesigngambia.com.
9 Changes to This Policy
We may update this policy from time to time. We will post any changes on this page with a revised “last updated” date. We encourage you to check this page periodically.
If you have any questions about this policy, please contact us:
Email: Email Us ·
Phone: (+220) 700 2233
Post: 3W Design Gambia Ltd, 115 Kairaba Avenue, Fajara M Section, KSMD, The Gambia